The Artistic Group is 14 years old and basically began by word of mouth; however the remarkable insight to the market for one of the owners originated from childhood, learning the trades from his father.
The Artistic Group has won many awards in recognition of our workmanship and design for our Bomanite (decorative concrete) and high-end swimming pool projects (which is where our business began). In 2001 we expanded our award-winning showroom where we sell volumes of hot tubs, backyard retreats, swimming pools, fireplaces and other better living products with the belief that our relationship with the customer only begins at the sale. We are proud of our store’s setting, intimate with plush gardens and a tranquil waterfall. Our dream is designed around family, health and wellness and this journey begins at home.

Over the years The Artistic Group has won 15 awards (and have won awards yearly for the past 9 years) from their industry piers for workmanship, design, customer service and marketplace ethics, many of Canadian or Worldwide stature, and all of which must be earned-not purchased. In 2003, Artistic won five awards including; the Torch Award from the Better Business Bureau (for market place ethics, community support and leadership), Top Canadian dealer award of excellence from Fox Pools (for strong sales, customer service and design), and Dealer of the year worldwide ( for strong hot tub sales, customer service, community involvement and leadership). In 2001 our reputation attracted attention from one of the largest Canadian corporate retailers who invited us to sell our products through their retail locations locally which with hard work and dedication we took to a whole new level. Our successful pioneered program has given this corporation the opportunity to take the program nationally (presently underway).
The Artistic Group has the proven reputation of selecting the very best visionary leaders producing products of the highest integrity that bring value and balance to family life. Our product research is extensive and has even included visits to manufacturing plants. Nowadays the consumer is well educated and has done an ample amount of research before their purchase.
We are told: value is top of mind and the customer not only doesn’t mind paying for value, they expect to. Value, to the customer, means; leading product integrity, reputation, rating, history and background, support and service, guarantees, comfort, efficiency, functionality and design. They are also looking for an experience and a place where the integrity of the people matches the product. People like choices, information, unique products, name brands, style and confidence in their purchase. The Artistic Group is devoted to keeping on top of our product lines and researching customer needs to ensure you are always getting the very best. The Artistic Group thrives on building relationships that benefit all parties beginning with their own team and by embracing their clients.
Pressed for time and in a struggle to balance family life families are desperate to find common ground to reconnect. There is a dire need for relaxation, bonding relationships, stress relief, and outdoor living with a focus on health and wellness. People still feel the need to cocoon and put their dollars into their largest asset – their homes. Rather than buying a cottage or by giving up one family holiday they are able to invest in a hot tub, swimming pool, sauna, fireplace or landscaping to enjoy more regularly and for years to come.
Our goal has always been to provide unique and artistic lifestyle options like bringing the West coast to the East coast but the key to our success is developing customers for life. We still have customers coming back who remember the days when Justin and Kerri were trowelling concrete before they had their two kids (Bronson and Madison). With the Growth have come another husband and wife team (Dennis and Nancy) as partners bringing 16 years of experience with them. The right people are the foundation to success and we are very fortunate to have all the right people from our designers and sales team, craftsmen, management to our customer care. It is our hope that you choose the Artistic Group to help you select or design the finest enhancement for your home or family introducing you to better living.
Job Opportunities
We are always looking for service oriented and keen employees with relation to the pool, spa and concrete trade. Send us your resume today
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613-591-3085 or 831-5559
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